4935A Sherbrooke Ouest, Westmount, QC, H3Z 1H2

Notre magasin est ouvert:

du Mardi au Samedi
de 10h00 à 18h00 EST

Sans Frais: 1-888-207-5930
Montréal: 1-514-446-4868

ouvrir un compte entreprise

Nous offrons des prix spéciaux, rabais et promotions sur nos produits d’une qualité exceptionnelle à notre clientèle commerciale et professionnelle.

Questions fréquemment posées

Please read our FAQ before sending us a message.

What are the delivery charges for orders from Naturalook Online Store?

For most products Naturalook offers $15 flat rate shipping.

Orders are shipped by Dicom Express to:

Quebec (QC),
Ontario (ON)

One day shipping

Orders are shipped by Canada Post to:

Alberta (AB),
British Columbia (BC),
Manitoba (MB),
New Brunswick (NB),
Newfoundland and Labrador (NL),
Northwest Territories (NT),
Nova Scotia (NS),
Nunavut (NU),
Prince Edward Island (PE),
Yukon (YT)

2-8 Days shipping

Which payment methods are accepted in Naturalook Online Store?

We accept the following payment methods:

  • Visa
  • Master Card
How long will delivery take?
  • Quebec (QC)
  • Ontario (ON)

One day shipping

  • Alberta (AB),
  • British Columbia (BC),
  • Manitoba (MB),
  • New Brunswick (NB),
  • Newfoundland and Labrador (NL),
  • Northwest Territories (NT),
  • Nova Scotia (NS),
  • Nunavut (NU),
  • Prince Edward Island (PE),
  • Yukon (YT)

2-8 Days shipping

How secure is shopping in Naturalook Online Store? Is my data protected?

Your data will be handled confidentially and encrypted with SSL (Secure-Socket-Layer) secure server software. The encrypted information of your order, your name, address, credit card or bank details cannot be read by any third party. Credit card payments will also be verified through the 3D secure procedure.

What exactly happens after ordering?

After ordering you will promptly receive an order confirmation via e-mail. After the order has been processed in our database, the package will leave our warehouse on the same day, or, at the latest, the following work day.

Do I receive an invoice for my order?

Yes. You will receive your invoice in PDF format via e-mail when your order is sent out to you.

 

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